A publication of Brunico Communications Ltd


National Director, Rental Maintenance

William F. White International Inc.

Posted Sep 26 - Toronto or Vancouver

Who are we?
Founded in 1963, Whites is Canada's oldest and largest provider of professional motion picture, television, digital media and theatrical production equipment. We service productions of all sizes from coast to coast and have the most extensive inventory of equipment in the industry, including the very latest in technological advances. We are a Canadian owned and operated organization with offices spread across the country.

Why do you want to work with us?
We strive to provide an engaging work environment through competitive base salaries and a group benefits package including health and dental coverage, life insurance, long term disability, matching group RRSP plan, and a company wide profit sharing program. We provide industry leading training initiatives, opportunities for internal advancement, staff events such as BBQ’s, boat cruises and holiday parties, free onsite parking, employee engagement surveys and a tuition reimbursement program amongst other things. Our long staff tenure is reflective of the efforts we put in to attracting and retaining the best talent. We support and encourage ambition and recognize and appreciate talent.

What are we looking for?
We are currently looking for an enthusiastic and experienced individual to fill the position of National Director, Rental Maintenance. The successful candidate would ideally be located in either Toronto or Vancouver or be willing to relocate.

Reporting to the Chief Operating Officer, the main duties are as follows:

Rental Maintenance Department Operations and Support (National)
•Oversee and direct all rental, electrical and electronic maintenance departments, nationwide.
•Coordinate with regional General Managers and maintenance department supervisors on operational issues and projects as well as maintenance dept. priorities - ensure department efficiency and effectiveness on a national scale.
•Ensure rental maintenance and electrical parts inventories in all offices are kept at optimal operating levels. This includes the oversight and approval of all parts requests and working with Manager, National Purchasing to ensure parts are approved and ordered in a timely manner.
•Review submitted L&D costs and work with Sales and CSR teams to resolve any issues.
•Set high equipment quality standards for all offices and follow up to ensure these standards are being met with the goal being for each office to maintain the same high standard of quality so that interoffice equipment transfers can be relied upon.
•Make sure electrical codes are adhered to.
•Take part in interviewing new maintenance department candidates, nationally.
•Liaise with Regional Management and Human Resources to participate in pay increases, position changes, performance reviews and disciplinary actions as well to ensure all necessary paperwork is completed and submitted.
•Visit sets when necessary.
•Travel to all offices as required.
•Reduce costs wherever possible in all maintenance departments.

National Inventory Management
•Liaise with Cable and Distribution departments and Director, National Rental Inventory to coordinate manufacturing builds and cable maintenance and prioritize lighting and cable repair on a national level to ensure maximum utilization of rental equipment.
•Address any equipment with low-utilization (aged/redundant).
•Proactively address and recommend replacement old stock with newer technology.
•Liaise with COO, National Director, Rental Inventory and Purchasing to advise on new equipment purchases.
•Track equipment failures and address any on-going issues with manufacturers.
•Follow up on any warranty issues.

Research and Development
•Work closely with National Director, Technical Support & Development to proactively investigate new equipment.
•Maintain close relationships with suppliers/manufacturers.
•Proactively research parts firmware updates and perform design change modifications to manufacturers specifications.

Education and Training
•Work with the Education and Training Department to assist in formulating technical training procedures relating to rental maintenance as well as health and safety training.
•Advise Education and Training department on any recommended electrical safety curriculum.
•Mentor junior staff.
•Provide technical support across the country to employees and customers - This includes troubleshooting issues real-time when immediate support is required.


•Possession of an electrical engineering diploma or relevant qualification (such as Red Seal/ Master Electrician designation) would be considered an asset.
•Multiple years of experience working in an equipment rental house (or a similar environment) specializing in maintenance and repair would be considered an asset.
•Previous engineering related experience, ideally in a leadership role, would be considered an asset.
•Analytical and mathematical mind, capable of evaluating and solving various complex problems.
•Proven leadership skills required to manage and develop a team located in various offices across Canada.
•Organizational competencies and project management skills to keep projects, processes, and the entire maintenance team on track.
•Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment.
•Ability to manage relationships with both internal and external stakeholders.
•Excellent interpersonal communication skills with expertise in distilling complicated topics to a broader audience.
•Ability to work both independently and as part of a team.
•Ability to be flexible and adapt to an ever-changing environment to meet operational demands.

If you are interested in this position and joining our expanding and exciting company, please forward your resume to hr@whites.com for consideration. All applications will be considered, however, only those candidates selected for an interview will be contacted.
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